Electronic employee monitoring reaches an all-time high – Computerworld

Truckers, for example, are routinely monitored by the employers to ensure time management principles, record accidents, and ensure driver safety. Knowledge workers at desk jobs can also benefit from monitoring, Cassell said, as it can help them meet deadlines and keep up with business goals.

For example, Microsoft Viva is an employee experience platform designed to help organizations improve employee engagement, well-being, learning, and productivity. If a company tracks an employee’s work but also offers productivity tips to help them improve, and the data isn’t used punitively, “employees are more likely to accept it,” Cassell said.

Many workers feel uninformed about how the monitoring data is used. According to Gartner, 41% report no communication about data collection, and even when communicated, clarity is often poor. Transparency about what data is collected, why, and who has access to it can build trust and boost employee engagement.